Market Trends of Generative AI Industry
BFSI is Expected to Hold a Significant Share of the Market
- Generative AI can revolutionize banks' risk management over the next few years. It could permit processes to move away from task-oriented activities toward partnering with company lines on strategic risk prevention and having controls at the outset in new consumer journeys, often referred to as a "shift left" approach. That, in turn, would free up risk professionals to advise companies on new product development and strategic corporation decisions, explore emerging risk trends and scenarios, strengthen resilience, and enhance risk and control processes proactively.
- Furthermore, generative AI models can enable banks to identify risk areas and preserve profitability by analyzing historical data patterns and market trends. By simulating different economic scenarios, GANs can allow banks to assess and mitigate risks, such as credit, market, and operational risks. For instance, Mastercard recently launched a new generative AI model to enable banks to better detect suspicious transactions on its network. According to Mastercard, the technology is poised to allow banks to improve their fraud detection rate by 20%, with rates reaching as much as 300% in some cases.
- Customer service has always been a cornerstone of success. However, serving consumers' diverse requirements efficiently can be challenging. This is where generative AI-powered chatbots step in. AI-driven chatbots can engage consumers in natural, human-like conversations, providing instant assistance 24/7. These bots are not just rule-based; they understand context, sentiment, and nuances in language, making exchanges seamless and personalized. When a consumer has a query or needs assistance, the chatbot uses generative AI to examine the inquiry and provide relevant responses or solutions.
- Similarly, wealth management is critical in banking, where customers entrust financial institutions to develop and safeguard their assets. Generative AI is pivotal in improving wealth management and portfolio optimization processes. Generative AI models can interpret financial data, economic indicators, market trends, and customer profiles. AI can utilize this data to generate predictive models that suggest optimal asset allocations and investment strategies. Based on varying market conditions and emerging opportunities, these models can adjust portfolios in real time. This dynamic method of wealth management allows banks to maximize returns while managing risk effectively.
- According to Nvidia survey 2023, Data analytics was the most used AI-enabled application in the financial services industry in 2023. Based on the study, 43% of the respondents used AI for generative AI, and 69% of the respondents used AI for data analytics, followed by data processing and data processing. Other common AI use cases were natural language processing and large language models. The adoption of AI in financial businesses increased significantly since 2022, and it is anticipated to grow even further in the coming years. Such massive adoption of AI in the finance sector is expected to drive the demand for the market studied.
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North America is Expected to Hold Significant Share of the Market
- North America has a functional AI research community, with eminent institutions and researchers propelling advancements in generative AI. The region's foremost research centers and universities conduct advanced research, publish significant papers, and contribute to developing generative AI methods. The region's large population, high consumer spending, and advanced technology infrastructure also create a favorable environment for the adoption and commercialization of generative AI solutions. In addition, North America is expected to lead in AI research and development, with major players like Google, Microsoft, and IBM investing heavily in generative AI technologies. Moreover, the region's advanced infrastructure, favorable government initiatives, and early adoption of AI in sectors such as healthcare, finance, and automotive contribute to its market dominance.
- The final report of the National Security Commission on Artificial Intelligence recommended increasing federal R&D funding for AI in the United States by a factor of two annually, up to USD 32 billion in fiscal 2026. The government decided to increase the federal R&D budget by 28% from FY 2021 authorized levels to more than USD 204 billion under the fiscal 2023 budget plan. The national AI research institutes, both new and established, were poised to get some of those funds. To address the difficulties of AI research and workforce development, these institutes bring together the commercial sector, organizations, academics, and federal, state, and municipal authorities. Such government initiatives are expected to create opportunities for the generative AI market to grow.
- According to the Stanford AI Index Report, in 2023, 61 notable AI models originated from US-based institutions, far outpacing the European Union's 21 and China's 15. The number of AI-related regulations in the United States has risen significantly in 2023 and over the last five years. In 2023, there were 25 AI-related regulations, up from just one in 2016. In 2023, the number of AI-related regulations increased by 56.3%. Moreover, new research from the AI Index indicates a substantial lack of standardization in reliable AI reporting. Leading developers, including OpenAI, Google, and Anthropic, primarily test their models against various responsible AI benchmarks.
- New market research commissioned by IBM reports that Canadian companies are increasingly adopting and deploying artificial intelligence (AI), with about 37% of enterprise-scale organizations (over 1,000 employees) saying their company uses it as part of their business operations. While AI adoption remained steady globally (42% since April 2023), Canada saw an uptick in enterprises deploying AI from 34% in April 2023 to 37% in November 2023. Early adopters are leading the way, with 35% of the enterprises already working with AI intending to accelerate and expand investment in the technology. Such a huge adoption of AI in the country is expected to create opportunities for growth for the market players in the region.
- The players in the generative AI market are collaborating with Canadian enterprises to cater to their needs. For instance, in April 2024, IBM announced its new Cloud Multizone Region (MZR) in Montreal, Quebec. It will be designed to help clients address their evolving regulatory requirements and leverage technology such as generative AI with a secured enterprise cloud platform. Building on the opening of IBM Cloud's Toronto MZR in 2021 and existing data centers in Montreal, the new Montreal MZR is planned for the first half of 2025. IBM's expanded presence in Canada is expected to help clients throughout the country manage their emerging and existing regulatory demands, including geographic requirements around sovereignty, while driving innovation.
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